The most significant enhancement is the new ‘Coupa supply chain collaboration’ solution. These capabilities further extend Coupa’s existing advanced supply chain capabilities (Supply Chain Planning and Design solution). As announced at the recent Inspire 2023 conference, Coupa is introducing several new products to address industry gaps in direct spend management as part of its vision to become a comprehensive spend management platform (which for direct also means a supply management platform). It is in that context that one should evaluate the evolving nature of Coupa’s product offerings. As such, different solution providers will have different strengths and weaknesses in each area. The specific processes and needs involved may include upstream (i.e., prior to P2P execution) and/or downstream activities, new or existing products, procurement and/or supply chain functions, etc. One consideration is the range of scenarios direct procurement encompasses, which can vary significantly from one customer to the next. The question of how to manage direct materials can yield polarized answers and requires deeper evaluation than simply evaluating a few narrow use cases.
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